Shipping Methods

We ship through USPS, so you can expect your order to arrive within 2-7 business days. This allows us to offer you shipping at a low cost!  Most orders placed will ship within 24 hours. You can also pick-up in store if you are local!  Select In Store Pick Up as shipping option when checking out to do so!

*In some cases shipping may cost more due to the size of an item. Always check the description box to determine if an item will cost more to ship. 


Easy Returns & Exchanges

Sorry, no returns. If for any reason you are unhappy or unsatisfied with your purchase, we will gladly exchange the cost for store credit (which can be used for coffee or gifts). You are responsible for shipping and handling on returned items & original purchase S&H will not be refunded. If you have received a damaged or incorrect item please contact as soon as possible (919) 285-3729

All personalized & monogramed gifts purchased at Thanks A Latte are final sale. If a mistake has been made please contact us as soon as possible. If we made a mistake a replacement will be given. Please note: we cannot replace an item for free unless the mistake was on our end. This is why you should always double (even triple!) check your monogram order forms online! 

All sale items are FINAL SALE. Gift cards are not returnable or exchangeable for cash.

All exchanges should be shipped to (or brought in to) our store located at: 

111 Kentworth Drive
Holly Springs, NC 27540